Training Course #7
Topic:
Digital Transformation – Integrating Technology Systems into Organisations
Date/Time:
Monday, 10th February 2020, 8:45 to 15:00
Duration:
1 day
Location:
Abt Associates
Level 1, MARKHAM Room, Ravalian Haus
Harbour City, NCD Port Moresby
Note: For safety in an emergency, so that we know who is in the building at any point in time, please ‘sign in’ at reception in the ‘red book’ as you exit the elevator on level 1, and before you make your way into the office area where the training room is.
Cost: No charge, however, preference will be given to staff of regulated financial institutions and the central bank
Places: Limited to 40 people
Registration: online
Overview:
In this module, we examine the other dimensions of the planning and development of system implementation and describe their importance and how they contribute to the success of ICT projects. A number of non-technical factors are explored: a communications protocol, change management, agile planning and work, diagramming and notation, clear lines of authority and responsibility, work products that focus on documentation, and selecting metrics and understanding the results of the measurement.
In particular, government-class initiatives require political support, awareness of the economic context, the natural environment, human resources, existing and proposed processes, among other factors, in order to go smoothly and for the intended benefits to be realised.
Examples of activities in each of these dimensions are provided along with methods for estimating capital and operational expenditure associated with them. A lot has been learned about successful ICT projects in recent decades and this module will share case studies to illustrate the importance of the non-technical factors of system implementation.
This training course is aimed at entry-level ICT project managers, designed to develop both operational and strategic skills to contribute to a holistic view of the ICT landscape in a modern digitally-connected enterprise.
Course Outline:
1.1 Understanding the customer experience.
1.2 Changing how processes operate.
1.3 Altering business models.
Contact:
Tony Willenberg, Consultant, Neocapita Security Consulting Pty. Ltd.
tw@neocapita.com, +675 7993 7369.